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Just like all Mercedes-Benz vehicles, Mercedes-Benz vans are covered by Manufacturer Warranties and have optional Extended Limited Warranties available to protect your van beyond its initial Limited Manufacturer Warranty. Sprinter and Metris vans have Powertrain Limited Warranties that provide coverage for engine, transmission, and axle repairs.  The Powertrain Limited Warranty covers the Sprinter van for 5-years/100,000 miles and the Metris van for 5-years/60,000 miles.  The Limited Outer-Body Warranty protects the outer, finish-painted, metal panels from corrosion and perforation for 5 years or 100,000 miles.  All of the panels are covered for the first 3 years regardless of the mileage on the van.  Additionally, the Basic Limited Warranty offers basic coverage for the first 3 years or 36,000 miles.  The Basic Limited Warranty does not include normal maintenance and wear items on your van. Mercedes-Benz also offers an Extended Limited Warranty to continue to protect your van after the Manufacturer Warranty has expired.  With the Extended Limited Warranty, there are several features such as: No deductibles or cumbersome claims processing No approvals required prior to repairs Repairs by factory-trained technicians utilizing high-tech diagnostic equipment Repairs completed with Genuine Mercedes-Benz parts The Extended Limited Warranty is available in the following options for Sprinter and Metris vans: 5 years or up to 100,000 miles 6 years or up to 120,000 miles 7 years or up to 140,000 miles The details of the Manufacturer Warranty for the Sprinter and Metris Vans can be found on the Mercedes-Benz of Smithtown website under the "MB Vans" tab.  To ensure that your van is performing at its peak, be sure to speak with a Sales Consultant at Mercedes-Benz of Smithtown on 630 Middle Country Road in St. James about your warranty options.

Mercedes-Benz of Smithtown is dedicated to helping our customers maintain their Mercedes-Benz vehicles.  Understanding the below dashboard warning lights is important to ensure the safety of you and your passengers as well as other drivers on the road. While it is helpful to know the meaning of common dashboard messages, it is always recommended that you visit a certified Mercedes-Benz service center if or when any of these messages appear. ABS Warning Light: The ABS warning light means that the Anti-Lock Brake System has been deactivated in your Mercedes-Benz vehicle.  In addition to the Anti-Lock Brake System, the ESP®, BAS®, Electronic Brake Force Distribution, and Hill-Start Assist are deactivated as well.  You will be able to brake and stop your vehicle, but the system will not adjust vehicle instability or stop the vehicle in the event of an emergency. Airbag Light: When the airbag light appears on your dashboard, it means that there is a malfunction with the Supplemental Restraint system.  This malfunction means that, in the event of an accident, your airbags may not deploy.  To maintain the safety of you and your passengers, it is important that you bring your vehicle to a certified Mercede s-Benz service center immediately. ATTENTION ASSIST® Light: The ATTENTION ASSIST® light signifies that the driver attention monitor has detected that you are losing focus while operating your Mercedes-Benz vehicle.  When this light illuminates on your dashboard, you should safely pull over and take a break. Battery Light: The Battery Light means that your vehicle’s battery is not charging properly.  This charging malfunction could be caused by a faulty alternator, poly-v belt, or an issue with the electrical system. Brake Wear Light: When the Brake Wear light is illuminated, it means that your brake pads and/or your brake rotors are due for a replacement.  You should schedule a brake replacement as soon as possible to avoid brake failure or damage to your Mercedes-Benz vehicle. Bulb Light: The bulb light means that one of the light bulbs on your Mercedes-Benz vehicle has failed.  A light bulb failure can lead to limited visibility for you as well as other drivers on the road. Check Engine Light: The check engine light could mean that there is an issue with the engine itself, the fuel or fuel injection systems, the ignition, or the exhaust.  It is also possible that high emissions caused the engine to transition into emergency mode. Coolant Light: The coolant light means that the coolant level could be too low or that the temperature gauge is malfunctioning.  You should monitor the temperature of your vehicle and pull over immediately if the coolant reaches above 248°F.  Continuing to drive your Mercedes-Benz vehicle at such high temperatures could lead to damage to the engine. DEF/AdBlue Light: The DEF/AdBlue light signifies that the Diesel Exhaust Fluid is low.  Diesel Exhaust Fluid is essential for the emissions system on your van as the fluid creates a catalytic reaction designed to remove particles from the exhaust. ESC or ESP Light: When this light is illuminated, it means that there has been a malfunction with the Electronic Stability Program (ESP).  This means that if your Mercedes-Benz vehicle begins to skid, the Electronic Stability Control will not intervene to stop the skidding.  This light may also illuminate if any slippage is detected while operating the vehicle. Glow Plug Light: The Glow Plug Light applies to our diesel engine vehicles such as the Sprinter van.  Our diesel engine vehicles use glow plugs to heat the cylinders inside the van.  When this light appears on the dashboard, it means that the glow plugs are currently heating the cylinders. Steering Wheel Light: The Steering Wheel Light means that your power steering is not functioning properly, and that you will need to be more forceful when turning the steering wheel to reactivate the power steering. Tire Pressure Light: When the Tire Pressure Light appears on the dashboard, this means that the tire pressure has dropped in either one or all of your vehicle’s tires.  It is recommended that you pull over safely and fill the tires to ensure that there is a sufficient amount of air inside all of the tires. It is important to pay attention to any warning lights that may appear on your dashboard to maintain the performance and safety of your Mercedes-Benz vehicle.  The Service Center at Mercedes-Benz of Smithtown on 630 Middle Country Road in St. James is here to help you with any issue that you may be experiencing.  It is recommended that you schedule an appointment to have your vehicle serviced.  You can call 888-693-2406 to schedule a service appointment at the Service Center at Mercedes-Benz of Smithtown.

The best ways to prevent COVID-19 is to stay home and practice social distancing. However, many of us here on Long Island still need to leave our homes. Whether it be for work or a trip to the supermarket, there are a few things we can do to help prevent the spread of germs and diseases like the coronavirus.Professionals say washing our hands frequently and avoiding touching our faces can help lower the spread of COVID-19. However, be sure to also clean the things you touch frequently. Here at Mercedes-Benz of Smithtown, we compiled a list of helpful tips when it comes to sanitizing your vehicle. Utilize Soap and Water When it comes to fighting germs, using soap and water is highly recommended when cleaning your vehicle’s interior. Autoblog shares with us that the trick is to avoid any cleaners that are labeled as being free of detergents. For those with leather interiors, makeup removal wipes are a great alternative. Now that may sound a bit odd but, skin care products usually contain moisturizers which is great for organic trim materials. Be aware of which cleaning products you will be using to clean the inside of your vehicle. Staying clean and getting rid of germs is extremely important right now, however you do not want to ruin the interior of your car! Feel free to contact us or schedule an appointment at our Mercedes-Benz Service Center. We offer exterior and interior detailing services. Scrub Your Interior Use disinfectant wipes or soapy water to thoroughly scrub the hard surfaces inside of your vehicle. Areas around the driver’s seat and passenger seat like the windows and center console should be cleaned extremely well. These areas are more likely to be hit with droplets when a person is to sneeze or cough. Don’t Forget About High-Touch Surfaces Areas like door handles, audio controls, seatbelts, mirrors, climate controls, steering wheels, etc. should be cleaned extremely well since these areas are frequently touched. Don’t forget to clean your MBUX touch-screen infotainment system if you have one in your Mercedes-Benz! Soft Surfaces The CDC recommends using a cleaner that is appropriate for whatever material is being cleaned. For example, if you are cleaning leather, you would want to use a Leather Cleaner or Vinyl Cleaner. For vehicle carpets and upholstery, it would be wise to use carpet or upholstery cleaner. Contact our Parts Center if you need help finding the cleaning product that is right for your vehicle. Use Rubber Gloves When cleaning your vehicle, we recommend using disposable gloves as they help prevent the spread of viruses such as COVID-19. After cleaning, be sure to dispose of your gloves and wash your hands thoroughly. Stay safe and healthy. We are still available to help you with all your vehicle needs! Being an essential business, our Service Department remains open and is offering vehicle pickup and delivery services along with full vehicle sanitization. Our Sales Department is working remotely and is still available to assist you! Contact us or schedule a service online. Our team here at Mercedes-Benz of Smithtown is looking forward to assisting you.

Your safety depends a whole lot on the condition of your tires. Your tires give you the ability to grip the road, make safe turns, and stop in a safe amount of time. Now that Spring is finally here, you may be asking yourself "when is the best time to make the switch from Winter Tires to Summer Tires?" Winter Tires Winter tires perform best in temperatures below 45 degrees in areas with cold, snowy and icy weather conditions. In order to maintain grip on slippery roads, winter tires are designed to stay soft in colder temperatures. Using Winter Tires in warm and dry weather conditions will wear the tread. It is important to change from winter tires to summer tires during the summer time to maintain the condition of your Winter Tires for future use. Summer Tires/ All-Season Tires With April just around the corner, we should expect temperatures to begin to rise here on Long Island. All-season and Summer Tires perform best when temperatures are above 45 degrees and should only be used in warm, dry and mildly wet weather conditions. These tires are designed to give drivers a more comfortable ride in the summer time. Visit Our Service Center With a Tire Center located in our dealership, we can help you find the best tires for your Mercedes-Benz vehicle. Stocked with all major brands including Bridgestone, Continental, Dunlop, Pirelli and much more, our highly trained technicians will assist you in finding what you are looking for. Our Service Center here at Mercedes-Benz of Smithtown offers many services when it comes to your vehicles tires. Whether your vehicle needs a Tire Inspection, Wheel Alignment, Tire Rotation, Tire Inflation Check & Correction, or you simply just need new tires, we are here to help! Schedule a service online or stop by our Express Service. Tire & Wheel Program Getting new tires may be expensive, however the Tire & Wheel Warranty Program will help protect you and your wallet in the future. The Tire and Wheel Program will pay to repair or replace your tires and wheels if your vehicle’s tires are damaged by a road hazard such as a pothole, nail, tree limb, or other debris. All repairs or replacements will be performed by authorized repair technicians and facilities. In addition to protecting your tires and wheels from unexpected hazards, this program also includes many benefits to assist you in getting back on the road as soon as possible. With a variety of plans offered, you can find the plan that fits your individual needs and budget. Coverage is available for up to 7 years. Keeping our customers safe on the road is our top priority! Contact us if you have any questions or concerns regarding your tires. For more tire information and helpful tips on your tires, check out some of our other posts like October Car Care: Tire Tips or Snow Tires vs. All Season Tires. We look forward to assisting you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY! Schedule a service online today!

Life happens. From unpleasant road and weather conditions to children and pets, everyday life can be unpredictable, especially when trying to maintain the appearance and performance of your vehicle. Elite Bundle Protection Elite Bundle Protection includes coverage for the interior and exterior of your vehicle. With terms available for new, pre-owned, and lease vehicles from 1-7 years, you can choose an option that best fits your lifestyle. All Packages Include: Emergency Roadside Assistance Trip Interruption Rental Car Reimbursement COVI (Connected Owner Vehicle Intelligence) Stop by Mercedes-Benz of Smithtown to learn more about Elite Bundle Protection. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

Pre-Paid Maintenance Program Pre-paid maintenance plans are designed to keep your vehicle in compliance with the factory warranty and operating at peak performance throughout the lifetime of ownership. Customized intervals and a variety of coverage options give you the freedom to choose the right plan that matches your driving habits and the factory’s recommendations for your vehicle. Maintain Performance & Drive with Confidence This program gives you: Security of knowing that all maintenance is performed by factory authorized repair facilities and technicians Confidence that your vehicle has been maintained properly Complete service history of all your covered maintenance services performed under this program Potential increase of future resale value of your vehicle Term Options The term you select determines how often and for how long you are eligible for benefit coverage. The factory wrap term is for coverage after the factory maintenance program expires (factory program is included with purchase of vehicle). Emergency Roadside Assistance All Pre-Paid Maintenance Programs include 24/7 nationwide, Sign & Drive emergency roadside assistance (max $150 per occurrence, limit 3 incidents per 12 month period) that will assist you with the following: Towing Jumpstart Flat-tire Fluid delivery Lockout assistance Stop by Mercedes-Benz of Smithtown to learn more about the Pre-Paid Maintenance Program. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY! *For details, exclusions, and limitations on Mercedes-Benz Premier Prepaid Maintenance, contact your dealer, visit www.mbusa.com/maintenance or call 1-800-FOR-MERCEDES.

Most likely, you have a lot invested in what connects you to the road and we understand the importance of keeping your vehicle looking as good as the day you bought it. Not only will the Revolution Wheel keep your vehicle looking its best, it also protects your valuable investment for years to come. Revolution Wheel Coverage Revolution Wheel offers your alloy wheels a professional repair process that eliminates the appearance of cosmetic abrasions, damage caused by brake dust and loss of clear coat (resulting from acid rain or road salts). There is no longer any reason to incur the high cost of replacing wheels with minor damage. In the event the finish of your wheel/s becomes pitted or the surface suffers abrasions then your wheel/s will be refinished. Our nationwide network of Axiom Authorized Technicians will utilize the most current and advanced methods in the industry to perform necessary repairs, making your wheels look new again. Our wheel repair technicians provide: Expert refinishing and restoring Finest materials and paints Fast turn-around Additional Benefits Rental Car Benefit In the event your vehicle is undergoing repairs covered by Revolution Wheel for more than 8 hours, you are eligible for reimbursement of rental vehicle expenses. We will cover up to $50 a day for 4 days. Stop by Mercedes-Benz of Smithtown to learn more about the Revolution Wheel. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

There is no denying, modern keys are expensive. Due to the complex technology and component programming than now exists in most keys, replacing your key and remote can cost hundreds, and in some cases thousands of dollars. The best defense against losing your keys is a good offense. Prepare now, rather than stress out and spend the money in what might be an emergency situation. Key Fob Program Whether your key or key fob are lost, stolen, or simply quit working, The Key Fob Program will pay for a replacement key or remote up to $1000 per incident. Luxury vehicles benefit up to $1,500 per incident (if applicable). If your key or fob is locked inside your car, lockout assistance will be provided so that you can get back on the road as quickly as possible. The Key Fob Program has flexible terms so you can choose the plan that is right for you with protection options up to 7 years. Emergency Roadside Assistance Every Key Fob Program includes a nationwide, Sign & Drive emergency roadside assistance benefit (max $150 per occurrence, limit 3 incidents per 12 month period) that will help you in the event you need the following: -Towing -Jumpstart -Flat-tire -Fluid delivery -Lockout assistance Stop by Mercedes-Benz of Smithtown to learn more about the Key Fob Program. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

Life happens. From unpleasant road and weather conditions to children and pets, everyday life can be unpredictable and messy especially when trying to maintain the appearance of your vehicle. Paint and Fabric Protection Program A Paint and Fabric Protection Program offers superior protection for the inside and outside of your vehicle. Take preventative measures to help maintain the “new” look of your vehicle for many years to come. Additional Benefits Rental Car Benefit In the event your vehicle is undergoing repairs covered by The Paint and Fabric Protection program, you are eligible for reimbursement of rental vehicle expenses incurred up to fifty dollars ($50) per day, maximum 7 days for exterior repairs and 5 days for interior repairs. Interior Rip/Puncture Protection We guarantee the treated fabric/leather/vinyl of your vehicle will remain free of weather-induced or ultraviolet-induced weakening of the fabric/leather/vinyl surfaces resulting in fading, cracking, loose stitching, rips or tears less than 3 inches, or punctures less than 1 inch in diameter, and if not, then the damaged area will be repaired free of charge and the surface retreated. Stop by Mercedes-Benz of Smithtown to learn more about the Paint and Fabric Protection Program. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

Dents and dings can accumulate on your vehicle throughout your ownership. These damages can affect the appearance of your vehicle, ultimately lowering the overall value and presentation of your investment. Paint-Less Dent Repair Program (PDR) Having a Paint-Less Dent Repair Program (PDR) can keep your vehicle looking its best throughout the ownership life cycle. Coverage The Paint-Less Dent Repair Program is a metal body repair process that enhances the appearance/removes small dents and dings without damaging the painted surface. Our trained professionals will take care of dents that are up to 4 inches on horizontal or vertical panels. If your vehicle is damaged by hail, we will reimburse you up to $250 to help cover your insurance deductible. How It Works If a dent or ding occurs on your horizontal or vertical panels, first contact your selling dealer to arrange an appointment for repair. The dealer will arrange a professional PDR technician to take care of your vehicle and get your vehicle looking its best as soon as possible. Stop by Mercedes-Benz of Smithtown to learn more about the Paint-Less Dent Repair Program. Contact our Finance Department or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

Here at Mercedes-Benz of Smithtown, we compiled a small list of tips to help maintain your vehicle's performance. We hope to give you the confidence you need when driving, especially during the harsh snowy winters here on Long Island. How to Get The Most Out of Your Tires Tip #1 Rotate your tires every 5,000-7,000 miles. This will help your tires wear evenly. Tip #2 Keep your vehicle's tire pressure at the recommended level. Low tire pressure can cause your tires to wear and lose grip on wet, rainy surfaces. Take a look at your owner’s manual for the recommended PSI for your tires. Tip #3 Check your vehicles tire pressure on a regular basis. Checking at least once a month will help maintain your vehicle's performance. We also suggest checking your tires pressure before a long road trip. Tip #4 It is extremely important to check your tires tread depth regularly. A simple way to check tread depth is by inserting a quarter upside down into the tire groove. If you can see above Washington’s head, you need to replace your tires. If you are unsure about the condition of your tires, we recommend seeing a professional. Staffed with a highly trained team and a Tire Center located in our dealership, we will help you find the tires that best suit your vehicle and your needs. Tire and Wheel Program Your vehicle's tires experience great amount of wear and tear, especially during the winter time here on Long Island. Protect your vehicle with the Tire and Wheel Program after you've made your purchase. Coverage The Tire and Wheel Program will pay to repair or replace your tires and wheels if your vehicle’s tires are damaged by a road hazard such as a pothole, nail, tree limb, or other debris. All repairs or replacements will be performed by authorized repair technicians and facilities. In addition to protecting your tires and wheels from unexpected hazards, this program also includes many benefits to assist you in getting back on the road as soon as possible. With a variety of plans offered, you can find the plan that fits your individual needs and budget. Coverage is available for up to 7 years. Additional Benefits Emergency Roadside Assistance Every Tire & Wheel Program includes 24/7 nationwide, Sign & Drive emergency roadside assistance (max $150 per occurrence, limit 3 incidents per 12 month period) that will assist you in; -Towing -Jump start -Flat-tire -Fluid delivery -Lockout assistance Rental Car In the event your tire/wheel repair requires an overnight repair, you are eligible for a $50 per day (max 4 days) rental car benefit. This cost will be offered as a reimbursement allowance or “direct bill” through our authorized direct bill rental car companies. Trip Interruption If your vehicle breaks down more than 100 miles from your permanent residence, you will be reimbursed for lodging and meals up to ($100/day for 3 days). Stop by Mercedes-Benz of Smithtown to learn more about the Tire and Wheel Program. Contact our Finance Department at (877)599-2152 or visit our Service Department with any questions or concerns you may have. Schedule a service with us online and be sure to also check out our service and parts specials. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Road, Saint James, NY!

It is crucial to make sure your tires are in good condition during the winter season. Your tires give you the ability to grip the road, make safe turns, and stop in a safe amount of time. Your safety depends a whole lot on the condition of your tires. Tips to Maintain Your Tires There are a few ways you can maintain your tires. We suggest keeping your tire pressure at the recommended level which can be found in your vehicles owner’s manual. Be aware that cooler temperatures will change your tire pressure. Low tire pressure can cause your tires to lose their grip on damp, rainy surfaces. Another helpful tip we recommend is checking your tires tread wear. When your tire treads are worn, your vehicle is not able to handle weather conditions like rain and snow. Worn tire treads make it difficult for your vehicle to grip the road. Regardless of tread wear, many vehicle manufacturers recommend the average driver to replace their tires after 6-10 years. However, you should check the manufacturer’s recommendations on your specific tires. Although there are many ways to check your tires at home, we highly recommend seeing a professional. Here at Mercedes-Benz of Smithtown we offer many vehicle services including tire inspections. With a Tire Center located in our dealership, we can help you find the best tires for your Mercedes-Benz vehicle. Stocked with all major brands including Bridgestone, Continental, Dunlop, Pirelli and much more, our highly trained technicians will assist you in finding what you are looking for. The best way to prepare your Mercedes-Benz vehicle for the harsh snowy winter is to utilize our Mercedes-Benz Service Center that is right here in Smithtown, NY! Contact us today to schedule an appointment and take advantage of our service specials and parts specials. Be sure to also check out our Express Service where no appointment is needed. We look forward to seeing you at our Mercedes-Benz dealership located at 630 Middle Country Rd, St James, NY, 11780.