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Mercedes-Benz of Smithtown Reviews


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DealerRater Nov 13, 2018
 

Always had mixed reviews when It came to Mercedes as I was always had a great liking for BWW. However after my first purchase of a BWW that was intended for my wife, it was anything but. From a week after the purchase it started with one issue and another and another. Because the BMW was still covered under the manufacturer warranty and there were no out of pocket expense it was never really a problem. However the problems keep mounting until I decided it was time to look for a better alternative. After visting a number of dealers that day (6) in total and I ended up at Mercedes of Smithtown. I walked in and not only did my wife feel in love with what is now her car, but so did my mother in law. Needless to say, several hours and 2 days later they both left with what is now their new cars, their smile says it all! Thank you to Fritz Jean who went above and beyond in making this happen as I’m not your typical customer always in business mode and very demanding .We were extremely pleased with his overall customer service and attention to detail and level of customer satisfaction. Will most likely be there again in the not so distant future as there’s a S550 with my name on it !

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Yelp Nov 12, 2018
 

Beautiful facility, extensive stock, friendly staff from the front desk, where Margaret greets you with a warm smile to the sales team to the service department.  You can tell the entire team takes pride in the vehicles they sell and service.  It's also evident that they value the customer relationship.  Looking forward to a great long term experience.

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DealerRater Nov 12, 2018
 

Nick was excellent to work with. He was always accommodating and never pushy. He worked hard to find us the car we wanted and found it for us. I enjoyed working with him and would return for future purchases. Sal DiMeglio

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DealerRater Nov 12, 2018
 

MB of Smithtown thoroughly looked at my 2014 ML350 for this 60K service. I also needed front brake pads which I'm glad was determined now, instead of for my next service (which might have resulted in a different resolution). Ray Davino, my service advisor, was on top of the situation.

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DealerRater Nov 12, 2018
 

Airbag recall replacements finally came in. Was able to get an immediate appointment to make this repair. Joe B my Service Advisor promptly checked me in and the work was completed as scheduled. Christina the Service Dept Admin did her usual great job in getting me out quickly when picking up my car.

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WELCOME TO
Mercedes-Benz of Smithtown

Mercedes-Benz of Smithtown in St. James, is a family-owned and operated Mercedes-Benz dealership in Suffolk County.

Our new, stunning state-of-the-art showroom is finally open and features an expansive and stunning 10,000 square feet of vehicle showcase space, a 3,000 sq. ft, 2 lane, 6 vehicle drive-in service reception area, and a new and pre-owned in-showroom delivery center. Visit us today for continental breakfast for Service Customers until 10:30 a.m., and free Starbucks Coffee all day.

If you don’t see a particular vehicle you can use our vehicle finder service. We will inform you when a matching car arrives. To see a vehicle in person visit us at 630 Middle Country Road, St. James, NY 11780. See you soon!

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877-862-7343

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630 Middle Country Road • St. James, NY 11780

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 8am-5pm

Mercedes-Benz of Smithtown

630 Middle Country Road St. James, NY

Phone: 877-862-7343

http://maps.google.com/?q=630%20Middle%20Country%20Road%2C%20St%20James%2C%20New%20York%2011780%2C%20United%20States%2C%20St%20James%2C%20NY%2011780

Parts

Phone: 631-265-5339

630 Middle Country Road St. James, NY

Sales

Phone: 877-862-7343

630 Middle Country Road St. James, NY

Service

Phone: 888-693-2406

630 Middle Country Road St. James, NY
40.8594273 -73.1566847
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Mercedes-Benz of Smithtown
Mercedes-Benz of Smithtown
630 Middle Country Road
St. James, NY, 11780 United States
877-862-7343
https://di-uploads-pod10.dealerinspire.com/mercedesbenzofsmithtown/uploads/2017/11/optimizedMB-smithtown-OG-image.jpg
Mercedes-Benz of Smithtown 40.8594273, -73.1566847.