Justin Stein at Mercedes-Benz of Smithtown was wonderful. I called the dealership with a question about a car and Justin spoke with me and answered all my questions. He was very patient and caring and followed up on every call or question. I wish all car salesmen were this great.

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One of the few dealers where you can walk in and not feel pressured into buying a vehicle. As I was looking at vehicles on the showroom floor, I was greeted by the General Manager Mr. Riedel. Pure gentleman. I was then greeted by Peter Langlois (salesman). Asked if I had any questions about any of the vehicles. Mr. Langlois was very knowledgeable about each and every vehicle I inquired about. I ended up getting a 2019 C300 for my wife. Very pleasant experience dealing with this dealership.

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I had a pretty good experience buying benz from mb of smith town. Justin Stein was very helpful and i appreciate the efforts by the team to get me my cla250.:)

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I am always pleased with the outcome of all my visits to Mercedes-Benz of Smithtown whether it be for a repair or check-up. The staff there are always so friendly and accommodating as well as knowledgeable.I am so happy to own a Mercedes and have the confidence that no problem is ever too much for them to deal with and that it will be addressed in the most timely and efficient manner. This is truly an establishment where the customer comes first and they aim to please .

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I walked into Mercedes dealership in Smithtown, with butterflies in my stomach. I was very nervous and I was set to purchase a vehicle online with another dealership for a Mercedes and needed to speak with a salesperson to see if I was getting a good deal. Peter Langlois was assigned to assist me by the very friendly receptionist (she deserves a page onto her herself because she made me feel instantly welcomed and valued as a potential customer- very lovely). Peter took me over to his office and looked at the car I was buying, pulled up the car fax and compared the features of the SUV I was buying with cars he had on hand. He saved me from buying a car that wasn’t equipped to handle the snowy/icy conditions we have up here in the northeast. He redirected me to some on hand vehicles explaining with great detail the bonuses some features have and how everything works with great specificity. He was extremely knowledgeable and delighted in sharing his expertise. He never spoke down to me even when I was a bit confused with the differences between four wheel drive, all wheel drive and rear wheel drive. It made me feel I could ask him anything about the car without feeling awkward. He was very friendly, chatty and by the end of the transaction I felt like I had made a friend that I could turn to for all my future driving needs. He truly is a wonderful salesperson, a pleasure to deal with and an absolute asset to Mercedes! Adnan Baig helped me with financing my new purchase through Mercedes and was extremely easy to work with. He explained and made clear all aspects of the contract and what he thought I needed to add in regards to additional warranties and prepaid service plans. He also found for me a nice rebate that will be applied to my first payment. A delight to deal with and another asset to the Mercedes team!Matthew McMahon went over the car with me on pick up. He explained all the features in the car and how to utilize them. He was very helpful and did not mind going over things twice when he could see I was uncomfortable with it’s use. Very kind and knowledgeable. Everyone I dealt with At Smithtown Mercedes was professional, courteous and overall, kind. I will recommend them to anyone in the market for a new car and will be back when someone in my family needs a car. Thank you all for making this a wonderful experience!

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