Vehicle Exchange Specialist

Getting Into Your Next Mercedes-Benz Made Simple

The Vehicle Exchange program at Mercedes-Benz of Smithtown makes it easy to upgrade from your current lease into a newer Mercedes-Benz — often with little or no change to your monthly payment. Start with a free, no-obligation appraisal of your vehicle and let a dedicated specialist handle the details, so you spend less time at the dealership and more time on the road.

Sales consultant handing the keys to a new Mercedes-Benz

Your Vehicle Exchange Specialist

Our Vehicle Exchange Specialist is a knowledgeable Sales Consultant whose favorite part of the job is working with people and elevating the customer experience. They review our Service Department roster every day and check in with customers whose leases are ending soon — then help them move smoothly into their next vehicle. Leasing through the Mercedes-Benz First-Class Finish program already keeps things simple, and having a specialist on-site adds one more layer of convenience for drivers across Long Island as they choose their next new or pre-owned Mercedes-Benz.

How the Program Helps You

Free Vehicle Appraisal

Find out what your current Mercedes-Benz is worth with a complimentary, no-obligation appraisal — the first step toward your next vehicle.

Little to No Payment Change

In many cases you can step into a newer model while keeping your monthly payment close to what you pay today.

One Dedicated Specialist

A single, knowledgeable point of contact guides you from start to finish, keeping the whole process simple and personal.

Lease-End Guidance

Get clear answers to every end-of-lease and lease-buyout question, plus a look at your lease-end options.

Financing & Custom-Ordering

Need help with financing or want to build your next Mercedes-Benz to order? We’ll walk you through it.

New or Pre-Owned Options

Whether you want the latest new model or a pre-owned value, we’ll match you with the right vehicle for your needs.

Commonly Asked Lease-End Questions

When is my lease-end date?

Leases differ from person to person. The best way to confirm your exact lease-end date is to reach out to our team or refer to your lease agreement.

How many miles am I allowed per year?

Our leases typically run 10K, 12K, 15K, or 18K miles per year. Contact us or check your lease agreement for your specific mileage allowance.

What is the process for returning the vehicle?

Set up your lease-end appointment with our Vehicle Exchange Specialist about one month before your maturity date, and we’ll handle the rest.

Are there any fees for returning the vehicle late or with excess wear?

If you return at lease maturity, you are responsible for any past-due payments, unpaid fees, excess mileage, and excess wear and use, along with associated taxes and fees. Returning early adds any remaining payments to those charges. Review your lease agreement for full details, or contact Mercedes-Benz Financial Services at 1-800-654-6222.

Can I purchase the vehicle at the end of the lease?

Yes. You have the option to purchase your vehicle at the end of the term at its contracted residual value.

Are there special requirements for returning the vehicle, such as cleaning or maintenance?

Before returning, take a few minutes to complete your own Three-Point Inspection using the criteria in the lease-end guide sent to you 90 days before maturity. Leaseholders are responsible for keeping up with maintenance and repairs throughout the lease, and we recommend scheduling a pre-inspection with us to prepare. For the specific inspection points, see the Mercedes-Benz First Class Finish page.

What if the vehicle is stolen or damaged before the end of the lease?

The leaseholder remains responsible for charges such as excess mileage and excess wear and use. In most cases, the leaseholder’s insurance covers the remaining payments or the vehicle payoff.

Can I return the vehicle early and terminate the lease?

If you return your vehicle before maturity, you are responsible for any past-due payments, unpaid fees, excess mileage, and excess wear and use, as well as the remaining payments, fees, and taxes associated with the end of your lease.

Ready to Upgrade Your Mercedes-Benz?

Whether you have your eye on a new C-Class or E-Class sedan, a spacious GLS SUV, a high-performance AMG model, a Sprinter or Metris van, an all-electric Mercedes-Benz, or even a pre-owned off-brand vehicle, our specialist will help you find the right fit. Start with a free appraisal today.