Customer Testimonials

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DealerRater May 15, 2019
 

I can’t say enough with the way I was treated and how quickly it went. Rob handled all the paper work fast and very efficient.

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Cars May 14, 2019
 

My family and I have been getting our cars from this dealership for over 30 years. Hands down the best dealership around. It is always a pleasure coming here.

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DealerRater May 14, 2019
 

This is my second Mercedes from Smithtown, My first was a certified pre-owned and my second, a New 2019 GLC300. I have dealt with Peter Langlois on both and he just goes above and beyond to make sure that you get everything that you want in a car and more. He takes the time and sits with you and goes over everything and makes you feel at ease about such an important purchase. The process of picking up the car was amazing, Peter greeted me and brought me over to see my car, then I went to see Robert Fong of Finance who was also a pleasure to work with. The paperwork was all prepared and a breeze to go over. I would just highly recommend Mercedes Benz of Smithtown to anyone who is looking to buy or lease a car.

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Cars May 13, 2019
 

Nick Malena was wonderful to work with. I mentioned to him a preowned Mercedes that I saw on the dealership’s web site and although someone had just purchased it, he had a better car for me at an even better deal. Him and his team took care of all the logistics and I had a carefree buying experience. I just got to enjoy testing out the car and it was very impressive. Mercedes of Smithtown is a great place. Everyone there is so friendly and I can’t say enough about how happy I am. They helped me find my dream car. Thank you!

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DealerRater May 10, 2019
 

I discovered that the front passenger window of my car was shattered by a landscaper at the close of work on May 5/7. I drove my car to the Smithtown Mercedes service department - arriving after they officially closed for the day. Matt McMahon happened to still be there. He stayed late, filled out the appropriate paperwork to start repairs, and then managed to get me a loaner car even though none were available. The next day he e-mailed me about the estimated cost and status of the repair - even though it was his day off. I got my car back in 2 two days. That is what I call service.

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DealerRater May 10, 2019
 

I had a very specific car in mind and Nicholas Malena was determined to get me what I wanted. I have always dreamed of having a convertible and I couldn't be happier with my E450 Cabriolet. i am a repeat customer of Mercedes of Smithtown. This is my fifth time and have always been satisfied but Nick's enthusiasm made the overall experience even that much more enjoyable. In just a few short hours I was pulling away in my new car, top down and loving it.

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Google May 6, 2019
 

We would like to extend our appreciation and special thanks to Valentine for the care and concern he exhibited to offer us the most perfect car for our personal taste! Upon meeting with Valentine we initially expressed what model we're interested in and the various body and interior colors that appeal to us. Within a very short period of time he drove up to the front from inventory the most striking color combinations we have ever seen in a vehicle. We immediately fell in with love it! We've had the pleasure of driving the E450 coupe now for a week and have quickly came to the conclusion it to be the nicest vehicle we've ever driven right down to the last detail. Thanks again Valentine and the best of luck with your ongoing association with Mercedes-Benz.

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Google May 2, 2019
 
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Cars Apr 30, 2019
 

Smithtown Mercedes (Service Advisor: Rich Werner) never fails to satisfy. I'm pretty fussy about my cars, and I never fret about bringing them to this dealer - a cut above the others.

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Google Apr 30, 2019
 

Took my car here for warranty work, did not purchase from them. But my SA Romeo was amazing, he went above and beyond to take care of the issues with the car, as well as make sure I got the car back in a timely manner. A+ for Romeo and the team at MB of Smithtown

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