Customer Testimonials

Great Dealership, lots of inventory. We loved working with Tom Walton! He was professional, responsive, and helped make everything go smoothly. Would highly recommend coming here. Much better than some of the other MB dealerships on Long Island.

Pleasant experience always. Matt my service advisor keeps me well updated on repairs and wait estimates. Work is done well and expeditiously. The waiting area is comfortable with access to view the garage bay to look over work being done on the cars

Great service center , Ray is my advisor and can’t say enough about him he truly gos above and beyond and knows his stuff. Always pleasant experience with everyone there other then having to wait a bit which isn’t horrible but otherwise great service center and would most definitely recommend anyone who might need to bring there vehicle in . Thank you Ray

Mercedes Benz really corrected my problem on the same day so I didn't have to come back the following day. Ariel kept on updating me my car status and I was surprised that my car had a complimentary car wash.

Mercedes ofSmithtown is a very classy Dealership. Their Sales department is so informative and patient. The customer is helped immediately with no pressure. I’ve been to Other Mercedes’ dealerships and Mercedes Of Smithtown operates with professionalism. Their service department is equally professional and efficient. I’ve been a customer of Mercedes of Smithtown for many years and would highly Recommend this dealership. Sandra Stotsky

Everyone was very helpful and friendly

Great service… Thanks Matt McMahon

I order a Mercedes Matris van and I loved.Joe Carrera was very helpful from point 1 - 100 And everyone else super nice and very friendly..highly recommend..ask for Joe Carrera his the best..

Fortunately for me I had the best experience with Mercdes of Smithtown. I own a seamless Gutters company and have purchased 4 Diesal mercedez trucks since 2020. Joe my sales men went above and beyond. The dealership treated me so fairly. We did business by phone and I could not say better things about this location. In fact I will be calling them to buy another truck soon. Keep up the great work, and awesome Customer service.

Excellent service and very thorough feedback on the progress of you vehicle. I love the new videos from the mechanics!

Arthur was very courteous and friendly. Waited a little longer than expected but they were short staffed. Only place I come.

Team was Efficient, friendly took the time to explain the work. Rich and Artie were great

Everyone was an absolute delight!

Sophia was amazing, no pushing, or selling us on what we didn’t want. She listened to what we wanted, and took us through the whole buying process quickly and painlessly. She is knowledgeable and made buying our son his 1st car a memorable, exciting experience .

Dropped off my 2019 sprinter with Mercedes towing

Excellent service. Joe B. Excellent service advisor.

Joe C was the best ... as well as Steve and Rob

Even though we didn’t purchase a car from there, we were very happy there. Seni came up to us and helped us with our concerns about the Mercedes’ glb. He was very professional and was very nice. Very big dealer with a lot of inventory. Thank you Seni. Recommend this dealer and seni.

Ray in service is amazing. The entire process of servicing my vehicle, loaner and payment was done seamlessly and incredibly easy. Thank you Smithtown Mercedes and Ray Davino.

Matt McMahon consistently provides extraordinary service !! Very professional , attentive , and helpful in expediting service especially when it’s an urgent issue ! Thank you

Getting my car picked up from home for service andvthen dropped is a game changer. The srvice department could not have been more helpful.

bought my car from here. Great service. Accommodating when services are needed.

Joe B is the best always take care of my cars!

Awesome dealership. Bill Reinhart helped me with my car and they were pretty quick to get it for me. Highly recommended

Always friendly and professional at Mercedes in Smithtown!!! Thank you!

Fast & efficient. Customers will absolutely feel welcomed and well taken care of, nothing but good to say about this entire dealership. Will absolutely recommend

Mercedes Benz Smithtown always takes care of us good service good scheduling thanks for the help

Excellent service and sales dept.

Special thanks to Andy for overseeing my repair! Thanks again.

The salesman Bill R.was amazing! He was very resourceful and helpful.

I have been bringing my cars to get serviced at MB of Smithtown for many years. Rob Piccone has been my service writer and always treats me extremely well. I am more than satisfied and highly recommend.

Had a great experience at mercedes of smithtown. Vito and robert were very friendly, polite and knowledgeable. Felt really comfortable and relaxed.Plus there was no extra hidden cost or fees.

Exceptional service sales ! My last purchase was professional, informative, and a pleasurable experience!!

Overall the experience at Mercedes-Benz of Smithtown was a positive one. Vito, the salesperson who handled my purchase, was informative and patient. The process of purchasing and picking up the car went seamlessly.

Always professional quality service! The staff here are very courteous, polite and straight forward!

Dave, the General Manager and Matt our Service Rep, could not have been more helpful to our company. On more than one occasion we have taken our most luxurious vehicle to Mercedes of Smithtown for emergency repairs. Matt expedited the repairs and the vehicle was returned to service the following day. Mercedes of Smithtown is not deserving of 5 stars, they deserve 10!! Mayfair limousine owes the Team at Mercedes of Smithtown a debt of gratitude. From top to bottom, Mercedes of Smithtown, Rocks. Kudos to the entire facility, there is Nobody Better. I couldn't recommend them more. Many thanks. Eddie, ...

Went in for my 60000 mile service and was treated with first rate class Service Advisor Debbie Licastro=Customer Service

Joe Carrera and the entire staff were welcoming, professional and helpful. It was by far the best car-buying experience I have ever had. I'm happy to now be a part of the Mercedes Benz family!

Best service but sales could be better

Amazing i bought 2 suvs from them withiin a month of each other they really made me feel like family great staff

They redefine the car sales experience. Everyone was top notch. Joe Carrera was a great representative- I dare not call him a salesman. He was well above that. No pressure and patient. Peter Langlois, another class act. Very helpful and extremely diligent in getting everything done. Everyone there goes above and beyond. 10/10

This is the best dealer in the country to work with.. they helped our charity secure a van enabling us to help vets in need. Lonnie Sherman Generalneeds.org

The team is always great

Best in the business. everyone in the building. Thank you Sean for taking care of the Sprinter. Have a great summer

Sophia DiBlanda was extremely helpful buy my car off lease. She was flexible with time and had me in and out in less than 30 minutes. Very professional and great to work with.

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Excellent Service, every time! Debbie was very professional and kept us updated about progress every step of the way. Very pleasant and easy to work with!

Had a very pleasurable experience with Austin, he was very friendly and went out of his way to show me how to set up my phone with the Mercedes app to start my car. Was sooo happy!

Sophia diBlanda is a consumate professional. She worked with me patiently in explaining things as we went along, and answered questions thoroughly. I Made phone calls, and Sophia returned those calls in a reasonably time frame. She sat with me in the car and showed me everything possible that I should know about it before I drove it. Car did not have AM radio working and she made the call to get me into service asap to have it fixed and made whole. Hope to see her often as I return to have my car serviced in the future years. ...

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