Recall Center

Mercedes-Benz of Smithtown is committed to giving you the best and safest driving experience. In order to give you the best possible care, we are proudly opening a unique Recall Department at our dealership. Here at Mercedes-Benz we think it is important to keep you informed about any applicable US recalls that may include your Mercedes-Benz vehicle. Stocked with the finest Mercedes-Benz parts and advanced technology, our highly trained team will provide you with the best customer service.

Our Recall Department offers a fast and convenient shuttle transportation to and from your home or work. Our department will also wash your vehicle before it is delivered back to you. Our mission is to ensure that your vehicle is returned to you in the best condition possible so that you can safely get back on the roads with peace of mind. We will also perform a multi-point inspection to determine if anything else may require repair on your vehicle.

Step 1 Locate Your 17-digit US-based Vehicle Identification Number (VIN)

Step 2 Reach out to Mercedes-Benz of Smithtown Recall Department by filling out the form below. A member of our staff will get back to you as soon as possible with Recall Verification assurance.

Recall Inquiry


Complimentary Shuttle Service

Complimentary Loaner Vehicle

Complimentary Multi-Point Inspection

Complimentary Car Wash

Free Wi-Fi and Cable TV’s in the lounge area

Complimentary Coffee and Refreshments

Expansive parts inventory

Flexible scheduling and extended service hours


Experience excellence today at Mercedes-Benz of Smithtown! Conveniently located at 630 Middle Country Road, St. James, NY, our Mercedes-Benz dealership serves drivers all over Suffolk Country. With a vast selection of parts and tires, we are certain you will receive the best care for your Mercedes-Benz vehicle. Whether it be a new or pre-owned vehicle, including sprinter and commercial vehicles, our team will gladly help repair your vehicle into its best working condition. Contact us or schedule a service appointment online!